Trip
Support
Services
Trip Planning
Organizing a trip, whether for business or leisure, can be a tedious task that demands expertise, precision, and effort. To ensure a smooth and stress-free charter trip, it’s advisable to leave the planning to ASM Air. Our skilled and committed operations team is available 24/7 to provide swift and dependable flight planning services that optimize your flight metrics and minimize your operating costs. At ASM Air, we offer our clients competitive cost estimates that cover:
• Airfield Slot Request
• Itinerary Planning
• Computerized Flight Planning
• ATC Flight Plan Filing
Flight Permits – Global Overflight & Landing Permits
On behalf of our clients, we obtain express flight permit clearances for a global network of destinations. Having excellent connections with Civil Aviation Authorities and their approved agencies, permits can be obtained at very short notice. Our team works 24 hours a day, 7 days a week, 365 days a year to deliver maximum efficiency in executing our ground handling and in-flight services. ASM Air’s qualified and experienced professionals possess extensive knowledge of the aviation business, having practiced flight support services for over two decades. We understand the unique needs of each client and offer tailor made solutions. Our team consistently delivers quality flight support, by anticipating and rectifying any glitches before they occur and ensures overflying permits and parking slots are arranged in timely manner.
Flight Tracking
ASM Air ensures safe and secure flights by providing undivided attention to its clients and utilizing flight tracking services through SATCOM and FlightRadar24. The 24/7 Operations team receives regular updates on the aircraft’s location and can take appropriate measures in case of an emergency. ASM informs clients of mandatory flight tracking requirements and offers complete peace of mind to clients and crew by continually monitoring their flight.
Flight Supervision
ASM Air provides a comprehensive aircraft turnaround service for its clients at any airport worldwide. Our station supervisors prepare to welcome the aircraft, passengers, and crew while the flight is en-route to its destination. We coordinate with third-party suppliers and subcontractors to ensure a smooth turnaround process.
Our team attends to passengers at the aircraft door, assists with customs and immigration formalities, and refuels the jet while preparing for departure. We ensure compliance with requested services and report any discrepancies. After the aircraft departs, we submit detailed reports of the handling operations to keep the client fully informed. At ASM Air, we are committed to providing our clients with a hassle-free experience and ensuring that their flights are handled efficiently and professionally.
Fuelling
ASM Air provides efficient and cost-effective fuel services globally, offering optimum fuel cost offers on a daily, weekly, bi-weekly, or monthly basis, and credit facilities upon request. With over two decades of experience, ASM Air supports private jet operators and commercial airlines with around-the-clock, monitored, efficient refueling services.
ASM Air accepts all major fuel credit cards and links flight operators with major international and domestic fuel suppliers. The company carries comprehensive liability insurance for all refueling services for a value of USD 1 billion per occurrence, ensuring customer satisfaction and safety.
As a single point of contact for aircraft refueling, ASM Air offers complete price transparency, ease of purchase, and efficiency.
Ground Handling
ASM Air offers integrated ground handling services globally for commercial and business jet operations, providing airport and aircraft documentation facilitation. The company is familiar with local requirements and facilities available at each airport, and provides comprehensive insurance coverage for all supervisory handling activities and agencies worldwide.
ASM Air’s flight operation team executes specific expectations of passengers and crew at the best possible price-quality ratio, offering comprehensive handling solutions that optimize the cost of ground operations. The company negotiates handling fees at airports globally on behalf of clients, constantly monitoring the services requested while ensuring maximum benefit to flight operators on arrival and takeoff. ASM Air has extensive experience in managing people in varied cultural and social environments while supervising the entire handling process.
Concierge Services
ASM Air specializes in arranging ground transport, hotel accommodation, and local tours at the best available rates for its clients. The company works with a wide range of service providers across the globe to deliver an unparalleled range of pre and post-flight amenities.
ASM Air’s concierge team is happy to assist with any special request for charter flights, whether it’s providing favorite magazines on board, movie entertainment during flight, hotel reservations, ground transportation, tickets to a special event, or local tours at the destination. The team keeps all service requests and trip itineraries confidential, ensuring a pleasant and hassle-free experience for clients. ASM Air strives to ensure that clients complete their journey with a smile.
Catering
ASM Air offers expert private catering services to make every on-board experience extraordinary. With the help of its 24/7 operations team, the company is dedicated to creating an unforgettable culinary experience to satisfy the most demanding palates.
The F&B experience on a journey is as important as the comfortable ambiance created by the crew on board a private jet. ASM Air understands this first-hand as experienced business jet travelers themselves. The company has a fine selection of licensed, superior caterers worldwide to ensure that clients have a piece of delicious art on their plate every time they are catered by ASM Air. There is no compromise when it comes to catering arrangements.
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